Privacy Policy

General Information

MISSIONWARE Ltd. respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us. MISSIONWARE has therefore established this Privacy Statement to assist you to understand what personal information we collect and how that personal information is used. This Privacy Statement applies to data collected by MISSIONWARE Ltd. through the Missionware.eu website and other webpages which we operate and in which we post a direct link to this statement.

What personal information does MISSIONWARE collect?

On MISSIONWARE web sites you can request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, or apply for jobs at MISSIONWARE. MISSIONWARE may collect information about individuals such as their name, address, telephone number or email address. Personal information collected online may be supplemented with information you provide to MISSIONWARE through other MISSIONWARE services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.

How does MISSIONWARE use personal information?

MISSIONWARE will use personal information to provide customers, business partners and website visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to help to communicate with you, to deliver products/services to you and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes.

With whom does MISSIONWARE share personal information?

MISSIONWARE contracts with third party service providers and suppliers (including distributors and resellers) to deliver certain products, services and customer solutions. MISSIONWARE may share personal information with its service providers and suppliers to the extent needed to deliver the service or respond to requests for information on products or services or otherwise support the customers’ business needs. Third party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement. They are required to keep confidential the personal information received from MISSIONWARE and may not use it for any purpose other than as originally intended.

Some MISSIONWARE services may be co-branded and offered in conjunction with another company. If you register for or use such services, both MISSIONWARE and the other company may receive information collected in conjunction with the co-branded services.

Except as described in this Privacy Statement, MISSIONWARE is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated MISSIONWARE companies, if and to the extent legally permissible.

We reserve the right to fully use and disclose any information that is not in personally identifiable form.

Security of Personal Information

MISSIONWARE is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, MISSIONWARE employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.

Cookies, Logging and Spotlight Tags

MISSIONWARE uses cookies on some of its web sites. Cookies are small amounts of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users, and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites. The information we collect and analyze is used to improve our service to you and personalize your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

As is true of most websites, MISSIONWARE collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the MISSIONWARE web site, the files visited, the time spent in each file, and the time and date of each visit. MISSIONWARE collects these through the use of log files and web beacons.

Links to Non-MISSIONWARE Websites and Third Parties

The MISSIONWARE web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the MISSIONWARE website. MISSIONWARE does not control those sites or their privacy practices, which may differ from MISSIONWARE policy. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the MISSIONWARE Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with MISSIONWARE; that sharing is governed by that third party company’s privacy policy.

Contact Information

If you have any questions regarding this Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of MISSIONWARE’s Offices at 6A Kolokotroni, Limassol, PC 3032, Cyprus or email: info@missionware.eu. If you have a comment or concern that cannot be resolved with MISSIONWARE directly, you may contact the competent local data protection authority.

Changes to this Statement

MISSIONWARE will review and update this Statement periodically and will note the date of its most recent revision above. If we make material changes to this Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Statement frequently to be informed of how MISSIONWARE is protecting your information.